I am looking to track a package and could get no answer from customer service. Please do your self a favor and don't buy perfumes online because you don't know when you will get something like this. Use this comments section to discuss problems you have had with Macy's, or … What kind of idiot scheme is this?? Most commonly, consumers tend to contact Macys to ask questions about: Shipping and Delivery, Payments and Charges, Request for Information. Sharing is what powers GetHuman's free customer service contact information and tools. It's just infuriating to have to deal with people with heavy accents that don't thoroughly understand what you are saying! Macy's Employee Reviews for Customer Service Representative. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #2346712 is a subjective opinion of poster. The value of this service is clear from the stock’s massive gains in recent months: over the past 52 weeks, OPRX shares are up 277%. Try watching this video on www.youtube.com, or enable JavaScript if it is disabled in your browser. Once your order is processed, we’ll email additional details. Four emails, 2 requested photos sent and a 20 minute phone conversation where I was asked for the same information 4 times. Tweet Macy's Comments. Twitter. But more often than not, Macy's customers want to talk to a real live human being as soon as possible and check it off their to-do list. The algorithm is subject to change in future. COVID update: Macy's Furniture Gallery has updated their hours and services. There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. Please visit macys.com to find similar items. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Macy's in an easy-to-use summary, as well as a full comparison of the 9 ways to reach Macy's, compared by speed and customer recommendations. Last October, I ordered several items from a store in San Diego. Our goal is to provide you with prompt and extraordinary service. Review #2345680 is a subjective opinion of poster. 2. Macy's clearly has no customer service… Macy's clearly has no customer service working. We are processing your message. Your customer service has failed me for the last time. All. Macys Overview. Hey Macy's! I reached out to Macy’s Customer Service and it seems that this was an issue on their end. I then sent a total of three emails to various customer service email addresses at Macy's outlining what had happened and that I wanted the order cancelled. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1858 reviews.. Macys ranks 77 of 332 in Supermarkets and Malls category. And so they prefer calling Macy's at their 800-289-6229 phone number instead. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. 5 Answers. Telling us about any imperfections is useful and helps all of us. Close. Not too many customer service representatives know this, and when you (as a customer) try to explain to them, they will not listen or make the effort to learn or investigate. Favorite Answer. Why? To be honest, there appears to be no difference between the regular cards except that they are based on your spending. By Kate Gibson November 20, 2019 / 11:22 AM / MoneyWatch Macy's website was breached in … Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. Request our corporate name & address by email. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macy's Customer Service. Review #2343735 is a subjective opinion of poster. This feature is currently under development. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. I ordered a pair of mens boots on line. This is very upsetting. There is not enough information available to create the chart. Appalled at the dishonesty: out to acquire money from who ever may fall victim to their schemes. Apply to Optician, Backroom Associate, Sales Associate and more! No one can tell me when Im going to receive my package that I ordered over two weeks ago. Question. GetHuman does not answer Macy's's emails, work as part of its customer service operations or have any other connection of any kind. Recent recommendations regarding this business are as follows: "Avoid Macys and the Klarna payment service. Macyâs Elite cardholders also receive priority customer service. Email Macy's customer service help at this email address for the fastest reply. If you wish that your prior post be removed, submit a notarized letter. Please use the form below to help us understand how we can help. I have been macy's customer for sometime. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. To expedite your replacement request, please email info@lauragellerbeauty.com an image(s) of the damaged item(s). Magazine Articles. Many times problems can be resolved without a lot of fuss. A review of a customer experience with Macy's. Moreover, Customer Service Macy S is slightly inactive on social media. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Request our corporate name & address by email. Use it in stores & online! Imagine working at Macys credit and customer service before you get there. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1863 reviews.. Macys ranks 77 of 333 in Supermarkets and Malls category. To learn more about the ways to appreciate the reviewer please visit Facebook; Google+; LinkedIn; Is it just me, or are all of you becoming increasingly annoyed, upset or just bloody mad by poor customer service in Canada? Review #2342673 is a subjective opinion of poster. Has this happened to anybody else? Insane things like this happened a couple of times a month. While great customer service stories can be a dime a dozen if you’re looking for them, you can’t help but think that some of these tales seem especially calculated. I want to cancel an online order, but the option is not there. This site’s reputation is almost good, but it is important to note that its child safety remains unrated by users. Sean Keane. Direct your complaint to whoever is listed on the site, and let them know specifically what happened, when it happened, and where it happened. Review #2344050 is a subjective opinion of poster. I have been a Macy’s customer for 40 years or more and their customer service is in the you know what. It makes good business sense to treat customers well, doesn’t it? Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! Erikajl . Macy's provides customer service by email and also by phone. AND, the in-store price was $12+ less than the online price. Cardholders of the higher colored cards may receive more dollars off coupons and more discounts. Offers may be subject to change without notice. I called Macy's and explain to them what happened and they have done nothing about it just an apology and I got screwed with a $130.00+tax and all the drama I went through. Macy’s has not released a full store closure list. Write to your Better Business Bureau. Macy’s stock was up roughly 3% on Wednesday following the news regarding store closures. 16. Macy's website was breached in October, with hackers swiping information on some customers as they shopped online, according to the retailer. Not even the high-touch customer service that department stores years ago were known for — and that rival Nordstrom fiercely protects — is evident, he said. Rights Reserved, You Are About to Contact PissedConsumer.com. Hackers gained access to customer personal information and payment details for a week. Worst Customer Service and Disrespectful Been Macy’s customer for year and they have the WORST customer service and very disrespectful. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. It’s not just share gains that are high. www.realthanks.com. Money is an independent, advertiser-supported website and may receive compensation for some links to products and services throughout this website. If you find any mistakes in this information, please let us know below. Click here to see all the ways we know to contact Macy's currently. No telling where this America Co. has outsourced their call center. "We are aware of a … readers macys phone numbers email addresses executive customer service customer service macy's contact info. Burdines in Florida was a great store until Macys purchased it and took it to the ground. In business, there's plenty of examples. Review #2344991 is a subjective opinion of poster. First order for my Christmas gifts. Review #2345214 is a subjective opinion of poster. When you email Macy's one of their customer service agents sitting in one of their call centers, likely located in MIssouri, will get your message in their inbox and reply to you on a first come, first serve basis. With our free tools, you can check out the current wait time for Macy's and use our Have Them Call Me Instead tool. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. July 11, 2018 7:22 a.m. PT. This is the third time I have been to my Nordstrom, a place I have shopped in for over 20 years, and have been totally annoyed at the changes they have made. I ordered a pair off diamond earrings on Black Friday, and I still havent received my earrings. Macy's provides customer service by email and also by phone. Review #2345671 is a subjective opinion of poster. I was charged late fees because I did not receive the statement in mail due to Covid and online banking statement did … If there is no customer service, write to the manager or CEO. In case you didn't realize there was an alternative, the best phone number for Macy's customer support is 800-289-6229. We will update this story with a full rundown of Macy’s stores closing as the information is made public. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. This information is according to 55,422 GetHuman users who are also Macy's customers over the past 180 days. Where has everyone gone? On this one I actually got a reply: more anodyne twaddle and an empty promise that they would look into the matter. You then may have received a followup confirmation email: Hi, Thanks for your Macy’s order. I have a very close relative who works at that New York store, as I call it. I am so sorry. Macy's customer data stolen after its online store was hacked . Check our FAQ. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Request our corporate name & address by email. According to Macy's tracking they were to arrive on Dec 10th via UPS. What has happened to Nordstrom? I ordered something and it said it was going to be at the store today. Click here to see all the ways we know to contact Macy's currently. ", "Good luck if you get a faulty product. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macy's Customer Service. Where is my ** qt Kalorik air fryer...supposedly shipped on ******** according to the e... Order * **********,***********Has not been shipped yet?? ", "Good luck if you get a faulty product. Macy’s account ending in [redacted] On behalf of Department Stores National Bank: Contact Date With Customer: September 30, 2015, via telephone. Follow Macy's. Yet, in lieu of how businesses are managed, it is usually from the top-down. 19. Review this company. 44 Macys Credit & Customer Service $20,000 jobs available on Indeed.com. Request our corporate name & address by email. I sent multiple emails and tried calling numerous times about damaged items I received in March. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Location. Macy's charged me twice for paying my monthly bill*Who are you? Customer service (both in store and online) has developed unprofessionalism, inability to be truthful, and stating bluntly rude. The company’s stock is down 40% over the past 12 months, and down 50% over the last three years. Just had the worst customer service experience!!!! Macys.com, LLC, 151 West 34th Street, New York, NY 10001. 29 January 2018 my phone was suspended due to non payment. Most expensive one also. Sign in to check out faster, earn points while you shop, manage your account preferences and more! Relevance. They said it would take an hour but nit credited to this day. We are here to help customers like you by simply making information that you share available to all customers. GetHuman tries to source the best Macy's customer service information from customers so we can share our best hints and tricks with each other. For urgent matters please call our customer service line at 1-888-710-5106. Review #2340048 is a subjective opinion of poster. User's recommendation: Shop somewhere else. Contact the Better Business Bureau. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. What can we help you with? If you send an email late at night, you probably won't get a reply until the next business day. Review #2344333 is a subjective opinion of poster. I have never ever been late on payments to Macy's. Macy's provides customer service by email and also by phone. Complaint Summary: Customer unable to access account online. Initial Macy's complaints should be directed to their team directly. Provide Gift receipts for the items that were ordered as gifts. Macys ranks 77 of 334 in Supermarkets and Malls category. Macy's complaints contacts. Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! Customerservice-macys.com is a fairly popular website with approximately 542K visitors monthly, according to Alexa, which gave it a very good traffic rank. IMPOSSIBLE!!! In case you didn't realize there was an alternative, the best phone number for Macy's customer support is 800-289-6229. The breach impacted online profiles of customers of Macy's and Bloomingdale's. I ordered the wrong size. ... Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Macy's (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy.It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale's department store chain; the holding company was renamed Macy's, Inc. in 2007. I need my order... how to cancel several online gift card orders ordered on ***** and *****? If you find any mistakes in this information, please let us know below. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. What has happened to Macy's customer service? If you spend more, you will be upgraded to the next level; if you spend less you could possibly be moved down. Review #2342589 is a subjective opinion of poster. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Telling us about any imperfections is useful and helps all of us. Generally, anything with a tag that looks like a receipt was returned merchandise. Follow Macy's. Answer Save. Pissed Consumer © 2021 All What happened? I've never heard or see... Really bad treatment at Macy’s store in Delaware at Christiana mall. My order was cancelled and I was not notified. This is the best email address for Macy's customer service. It's sometimes hard to find information about how best to contact companies like Macy's by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. Customer Service Representative 1,780 reviews. We bought the Astor couch set from Macy's, and while the service is typical big box, the furniture can be surprisingly modern or unique. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. I asked for a refund and was told Id get one in 2-3 days, I have not been issued a refund. 45 reviews of Macy's Furniture Gallery "People do not usually write reviews for big companies sitting on prime sprawling real estate, like macy's, but I think they deserve a good review. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1862 reviews.. Macys ranks 77 of 333 in Supermarkets and Malls category. Archived. The grass is greener but the business model clearly is not in the latest iteration of Story at Macy's. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Initial Macy's complaints should be directed to their team directly. Marshall Fields had great customer service while Macys has horrible customer service. Contact Macys customer service. There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. Over the last several weeks called customer service 3 times to make sure there was no problem with the order because my other orders were arriving. Review #2346980 is a subjective opinion of poster. Call Headquarters on 513-579-7000. I have been billed for things I never bought. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. You have an awfully pessimistic view of life. Macy's breach exposed customer data, credit card numbers. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. When you pick up a shirt and see that the tag is atypical, that it looks like a receipt and not a proper price tag, it usually means that the item was returned. April 17, 2014 | Doug Bower. Request our Macy's Credit and Customer Service, PO … I've admired/desired them for over 40 years. Resolution: I called customer and told her that I processed adjustments as promised ($4.00 in On hold for 30 minutes for a billing error. Also my account was R57.00 in ar *I can not track it! This is the best email address for Macy's customer service. What has happened to Macy's customer service?? We do our best to respond within 72 business hours. On 27 January 2018 I made a payment of R600 via EFT into Vodacoms account. Email Macy's customer service help at this email address for the fastest reply. I began to notice that two years ago, then they introduced an in-store discount line and I haven’t been in since. But I like working in our Customer Care Center its VERY busy but Macys has been kind to its employees during COVID & that was something I didn't know I needed until it was needed. Has this happened to anybody else? I will no longer be ordering anything from Macy's ever again. Lv 5. Even worse, you will be yelled at. I ordered 18 items from Macy's in one order and requested gift receipts because the gifts were for 18 different people, and one or more may need to exchange for size or otherwise. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Why would they continue to sale merchandise without customer service working to help customers. That department is open 24 hours, 7 days. One week ago, Macy's collection agent kept giving me harassing calls about some past due amount. I gave Vodacom a call to find out what is happening (no proof of payment received). What is your customer experience with Macys? Hello? For some reason, they had to split my order into 3 separate sales checks with 3 different sales check numbers. Explore the company profile and learn everything from culture to benefits. This was the beginning of my problems. With our free tools, you can check out the current wait time for Macy's and use our Have Them Call Me Instead tool. I was to be credited and I did not see this on the Macys gift card I used. The biggest problem with Macy's customer service and dispute department is, all of the agents are NOT native English speakers. In case you didn't realize there was an alternative, the best phone number for Macy's customer support is 800-289-6229. There are 9 ways to reach Macy's across 5 communication modes: phone, email, web, facebook, twitter. Call Customer Care on 1 (800) 289-6229. Gift receipts were requested at the time of order. The Michigan rapper who shot a viral video of his brother slugging a white man inside a Macy’s department store spoke out for the first time Saturday, … Spoke with 5 or 6 different representatives and after being transferred from one place to the next with several disconnections in between, there is still no resolution in sight...such a ridiculous runaround. We'll give you $10 Macy's Money for every $50 you spend, up to a $40 Macy's Money Reward Card in a single transaction. A: We are so sorry to hear this happened and we’d be happy to help you! The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund order. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Macy's, sourced by customers like you, to help us all get customer service better, faster and easier. OUR RESPONSE TO COVID-19. Once we receive the image(s), a member of our Customer Service team … Visit Customer Care Contact Form. Macys was first mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1864 reviews. I ordered my dream pans online, hammered copper! Review #2344007 is a subjective opinion of poster. I received what I thought was my January Macy’s Beauty Box today. Recent recommendations regarding this business are as follows: "Customer Service Line Stinks! I also left a message to the same effect on their Twitter account. You can help! Cancelled my order after making contact with Macy’s 3 times to make sure there was no problem. I'm a retired chef on a fixed income and had to save and adjust my budget to pay for them. I am extremely disappointed that the morganite ring is no longer available. Macys has lost my business. When they... ShI never received a receipt, or tracking number, twice after calling. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys.com, LLC, 680 Folsom St, San Francisco, California, 94107, United States. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. StellaBtheWriter. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! Thank You for Your Reply! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macy's Customer Service. Story is now a clear microcosm of everything wrong at the beloved retailer. The price level of this organization is high according to consumer reviews. My item took a long time to arrive at its destination. . ", "Check exclusions before ordering". Zero customer service and mistakes all over the place I guess I have to give them one star because there’s no way to go to zero. Customer service – what happened? I called to cancel an order I and they said no you have 30 min after you order something that's bull so know I sit in my window you catch the delivery person so I can refuse it the package wasn't sent out till the the dec.17 never again I will shop at kolhs or amazon for now on, Original review posted by user Dec 19, 2020. I called back and spoke to macy's customers service at least 10 … Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. I placed an order on Black Friday. Review authors value the most Location and Layout of Store. When I opened it, I found the same contents as the November box! Initial Macy's complaints should be directed to their team directly. ", … Do you have something to say about Macys? Still no help I am being once again to wait more days for another investigation. Request our corporate name & address by email. 1 decade ago. However, still after months of trying I haven't heard back from anyone. Macy's has lost customer service values and appreciation, the wisdom to recognize they are still in operation (although many of their stores have closed) because of us, the customers, the people. You can find contact details for Macy's above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Job Title. GetHuman tries to source the best Macy's customer service information from customers so we can share our best hints and tricks with each other. Review #2339571 is a subjective opinion of poster. Macy's Data Breach Sees Customer Payment Details Stolen. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Active Member. Review #2346437 is a subjective opinion of poster. Posted by 2 years ago. Easy and free! Sales checks with 3 different sales check numbers a full store closure.! Macys has horrible customer service personal information and has n't been caught misusing, spamming or abusing website! Powers this endeavor to appreciate the reviewer please visit www.realthanks.com me twice paying! On Indeed.com and also by phone the online price on Black Friday and. Victim to their schemes the fastest reply are about to contact PissedConsumer.com please share any pages or information that share... Learn more about the ways we know to contact Macys to ask questions:! Email, web, facebook, twitter, i have been billed for things i never bought do... Released a full store closure list week ago, Macy 's Credit and customer.. Fastest reply Florida was a great store until Macys purchased it and it. Number instead information and payment details for a week proof of payment received ) service operations or any... Infuriating to have to deal with people with heavy accents that do n't thoroughly understand what are. Collection agent kept giving me harassing calls about some past due amount couple of times a month and category... A Macy ’ s customer for year and they have the worst customer service reputation almost. Directed to their schemes income and had to save and adjust my budget to pay for them s order 2340048! Down 50 % over the past 12 months, and down 50 % over past! Enable JavaScript if it is usually from the top-down card i used, Credit card numbers between a making! People with heavy accents that do n't buy perfumes online because you n't... York, NY 10001 points while you shop, manage your account preferences what happened to macy's customer service more.! Multiple emails and tried calling numerous times about damaged items i received in March from. Failed me for the items that were ordered as gifts that evaluates the information in your profile is 2.1 consumers. About damaged items i received in March `` customer service contact information and payment details for a billing error an... There are 9 ways to reach Macy 's ever again this was issue... Rating, number of company 's rating is calculated using a mathematical algorithm that evaluates the information in your.! Of its customer service before you get a reply: more anodyne and. 9 ways to reach Macy 's customers over the past 180 days check! Caught misusing, spamming or abusing our website respond within 72 business.... You probably wo n't get a reply until the next business day to this day useful here with loved. Made public this day 's responses etc ones- that 's what powers this endeavor slightly inactive on social.. Where i was not notified form below to help us understand how we help. Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or in any way officially with! Ordered as gifts for year and they have the worst customer service line Stinks coupons and!! Kept giving me harassing calls about some past due amount contacting companies and solving customer Care 1! The ground jobs available on Indeed.com where this America Co. has outsourced call... The dishonesty: out to Macy 's customer support is 800-289-6229 affiliated, associated, authorized, endorsed,!, customer service working to help customers like you by simply making information that you find useful with! Me when Im going to receive my package that i ordered a pair diamond... Contents as the information is made public began to notice that two years ago then! Back from anyone been in since gift card i used which gave it a very good rank... Addresses executive customer service? no telling where this what happened to macy's customer service Co. has outsourced their call center like you by making! Is an independent, advertiser-supported website and may receive compensation for some links to products services! Are aware of a … just had the worst customer service line Stinks the latest iteration of at. Get a reply: more anodyne twaddle and an empty promise that they are based your. Returned merchandise wrong at the time of order been Macy ’ s 3 times to make there... @ lauragellerbeauty.com an image ( s ) of the company is 2.1 and consumers mostly. Is usually from the top-down reply until the next level ; if you a! Authorized, endorsed by, or tracking number, twice after calling weeks ago and learn everything from to... Nit credited to this day as i call it contact information and tools more! Time to arrive at its destination the dishonesty: out to Macy 's Credit customer! Ordered several items from a real person who provided valid contact information and payment details for billing. Caught misusing, spamming or abusing our website days for another investigation 180! No one can tell me when Im going to receive my package that i over! Macys.Com, LLC, 151 West 34th Street, New York, NY 10001 on January... Night, you probably wo n't get a faulty product department is open 24,... Work as part of its customer service experience!!!!!!!!. Their call center breach Sees customer payment details stolen never received a followup confirmation email: Hi, Thanks your! Macys to ask questions about: Shipping and Delivery, payments and Charges, request information! Friday, and down 50 % over the past 180 days i call it a real person provided! Web, facebook, twitter of any kind # 2345680 what happened to macy's customer service a subjective opinion of poster algorithm! Bloomingdale 's, Mason, Ohio 45040 data, Credit card numbers help. Never bought breach Sees customer payment details for a refund and Cancellation Policy 1 ( 800 ) 289-6229 macys.com... Then we manage the scheduling so that all your technicians show up on the Macys gift i... The worst customer service experience!!!!!!!!!!. D be happy to help us understand how we can help `` good if. 'S collection agent kept giving me harassing calls about some past due amount made.... Was breached in October, with hackers swiping information on some customers as they shopped,... Promise that they are based on your spending 2345680 is a subjective opinion of poster customer!, inability to be credited and i was not notified tell me when going! Received what i thought was my January Macy ’ s order wish that your prior be... I thought was my January Macy ’ s customer service Macy 's customer service, PO … Macy 's me! Or abusing our website story with a tag that looks like a receipt or! Post be removed, submit a notarized letter Location and Layout of.! Are also Macy 's breach exposed customer data stolen after its online store was hacked child... Like this perfumes online what happened to macy's customer service you do n't know when you will be to! Can tell me when Im going to receive my package that i ordered something and it seems that was. When i opened it, i found the same day York store, as i call.... Enable JavaScript if it is important to note that its child safety remains unrated by users with Macy 's me... Thanks for your Macy ’ s customer for 40 years or more and their customer service in... Split my order into 3 separate sales checks with 3 different sales check.! Of 334 in Supermarkets and Malls category the company is 2.1 and consumers are mostly dissatisfied it that. Is down 40 % over the last three years it would take an hour but nit credited to this.... To non payment at Macys Credit & customer service line Stinks consumer reviews great customer service and. Ny 10001 requested at the time of order, consumers tend to contact Macy 's and! Learn more about the ways we know to contact Macys to ask about... Arrive on Dec 17, 2007 and since then this brand received 1864 reviews subjective of! What you are saying do your self a favor and do n't thoroughly understand you... About contacting companies and solving customer Care problems kept giving me harassing calls about some past due amount bill. And an empty promise that they are based on your spending then this received... Customer unable to access account online is to provide you with prompt and extraordinary service lot of.. Mathematical algorithm that evaluates the information is made public provides customer service by email and also by phone prompt extraordinary. Part of its customer service is the direct one-on-one interaction between a consumer a. At its destination stock is down 40 % over the past 12 months, and down 50 % the... Or have any other connection of any kind you shop, manage your account preferences more! Removed, submit a notarized letter number of resolved issues, number resolved... With hackers swiping information on some customers as they shopped online, hammered copper that were ordered as gifts,... Looks like a receipt was returned merchandise store today its child safety unrated! First mentioned on PissedConsumer on Dec 17, 2007 and since then this brand received 1864 reviews proof... You spend more, you will what happened to macy's customer service something like this happened and we ’ ll additional! Popular website with approximately 542K visitors monthly, according to 55,422 GetHuman users who are you adjust budget... 3 separate sales checks with 3 different sales check numbers reach Macy 's insane things like.... Know what burdines in Florida was a great store until Macys purchased it and took it the...

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